Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our product taxonomy search service ("Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Make a purchase
• Contact us for support
• Participate in our affiliate program

This information may include:

• Name
• Email address
• Payment information (processed securely through Razorpay)
• Account preferences

2.2 Usage Data

We automatically collect certain information when you use the Service:

• Search queries and results
• IP address
• Browser type and version
• Pages visited and time spent
• Token usage and purchase history
• Feedback provided on search results

2.3 Authentication Data

When you sign up using email or Google OAuth, we collect authentication data through Clerk, our authentication provider. This may include your email, name, and authentication tokens.

3. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our Service
• To process your transactions and manage your tokens
• To send you service-related notifications
• To respond to your inquiries and support requests
• To improve our Service and user experience
• To analyze search patterns and improve taxonomy matching
• To manage our affiliate program and calculate commissions
• To prevent fraud and ensure security
• To comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Data is stored in secure PostgreSQL databases
• Passwords are managed securely through Clerk authentication
• Payment information is processed through Razorpay's secure systems
• We use encryption for data transmission (HTTPS)
• Access to personal data is restricted to authorized personnel only

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Third-Party Services

We use the following third-party services that may collect information:

5.1 Clerk (Authentication)

We use Clerk for user authentication and account management. Clerk processes your email, name, and authentication data according to their privacy policy.

5.2 Razorpay (Payments)

Payment processing is handled by Razorpay. Your payment information is transmitted directly to Razorpay and is not stored on our servers. Razorpay's privacy policy governs the processing of payment data.

5.3 Google OAuth

If you sign in using Google, Google will share certain information with us according to your Google account settings and their privacy policy.

5.4 Analytics and Monitoring

We may use analytics tools to understand how users interact with our Service and to improve our offerings.

6. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our Service (e.g., Clerk, Razorpay)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Affiliate Program: Influencer performance data may be shared with affiliates for commission tracking

7. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Maintain your session when logged in
• Remember your preferences
• Track anonymous user tokens for free searches
• Analyze usage patterns

You can set your browser to refuse cookies, but this may limit your ability to use certain features of the Service.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Objection: Object to our processing of your data
• Portability: Request transfer of your data
• Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us at support@bluesmith.online.

9. Data Retention

We retain your personal information for as long as necessary to:

• Provide you with the Service
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Search history and feedback data may be retained to improve our Service. You can request deletion of your account and associated data at any time.

10. Children's Privacy

Our Service is not intended for children under the age of 13 (or applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. We take appropriate safeguards to ensure your data is treated securely and in accordance with this Privacy Policy.

12. Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Significant changes will be communicated via email.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@bluesmith.online